Alamo Colleges District

Alamo Colleges District Instructional Technology Support

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Alamo Colleges Instructional Technology logo

Alamo Colleges District Instructional Technology provides faculty, staff, and students responsive and thorough assistance in enterprise-wide instructional technologies. We continually explore new technologies and opportunities for innovation.

Canvas Support

24/7/365 Canvas Support is available via the Help button in the Canvas global navigation menu. View the following guides for more information about getting help with Canvas:

View the Canvas Community Guides for more information on how to use the LMS as an instructor or a student, including guides on how to navigate the Canvas Commons and Canvas Mobile apps.

Instructional Technology Support

Your local Instructional Technology support center can assist you in the implementation and use of the following tools. Select the link for each tool to view step-by-step guides:

For questions and assistance with textbook software, please visit the Canvas Student Quick Guide or contact your instructor or the publisher for support.

District Instructional Technology Support

Phone (210) 485-0555
  • Press 2 for Canvas Support or online course assistance
  • Press 4 to speak with an IT Help Desk agent
Out-of-Town Students (866) 493-3947 [Toll Free]
Email For Canvas questions and support requests: [email protected]
For all other instructional technology inquiries: [email protected]
Website District Information Technology Services

Caller/Email Checklist

When contacting your local Instructional Technology support team, please have the following information readily available for faster processing:

  • 5-digit course CRN or subject/course/section number (ex: MATH-1324-050)
  • Name of Canvas assignment, page, or instructional tool you need assistance with

College Instructional Technology Centers

Select a college from the list below to view contact information for your local distance learning and instructional technology support center.

Northeast Lakeview College
NLC Logo
Phone (210) 486-5372
Email [email protected]
Website NLC Instructional Innovation Center
Northwest Vista College
NVC Logo
Phone (210) 486-4850
Email Mallory Plummer, Director, Teaching with Technology
Diana McCurtain-Talbert, Instructional Designer
Website NVC Distance Learning
Palo Alto College
PAC logo
Phone (210) 486-3725
Email Amanda Harrison, Director of the Teaching & Learning Center
LaVon Anthony Stokes, Instructional Technology Specialist
Dr. Meagan Sanders, Instructional Designer for Online Courses
Website PAC Distance Learning and Teaching & Learning Center
San Antonio College
SAC logo
St. Philip's College
SPC logo
Phone (210) 486-2239 (DL)
(210) 486-2030 (IIC)
Email [email protected]
[email protected]
Website SPC Center for Distance Learning and Instructional Innovation Center

Instructional Design Consultations

Your Alamo Colleges Online (ACOL) Instructional Design Partners are also available to assist you with any course design or DesignPLUS feature integrations. Please visit the ACOL Instructional Designer Scheduler which provides a link to book a consultation with the partner for your college.


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