Password Reset Recovery Options

Please note that this guide is for Alamo Colleges District faculty and staff only.

Beginning on October 9, 2020 after you log in to your Office 365 account you will be asked to provide recovery methods in case you forget your Office 365 password. 

This prompt will only appear once but this information can be updated at anytime.  It can be found within your Office 365 account in the upper right-hand corner by clicking on your initials,  My Account, and then Security Info links.

1. When you see this "More information required" dialog box, click Next

2. You will need to set  up at least 1 recovery email address or phone number.  Click on the "Set it up now link" for either or both. 

3. Confirm the correct information has been entered and click finish

If you need to update this information it can be found within your Office 365 account in the upper right-hand corner by clicking on your initials,  My Account, and then Security Info links.

For support and assistance with Office 365, please contact your campus IT Help Desk.

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