Alamo Colleges District

FAQ - waiting rooms requirement

Updated on

As a continuous effort to increase the security of our web conferencing software, Zoom requires all meetings to have a Passcode or Waiting Room. This includes all employee Zoom accounts licensed by the Alamo Colleges District. 

Consult the list of FAQ to better understand how to utilize the zoom waiting room and passcode requirement.

If I already have a Waiting Room enabled, will anything change?

No, your settings will remain the same for your current selection.

How will this affect my calendar invitations with scheduled meetings?

If you already have a Waiting Room enabled, there will be no change to how you schedule meetings.

Can I see which of my meetings have Waiting Rooms enabled?

Yes, users can log into the Alamo Zoom portal and navigate to the “Meetings” tab where you will see a list of meetings that have been scheduled without a Passcode. This is indicated with a red warning icon:

Zoom warning indicates no meeting passcode or waiting room enabled
Does this apply to meetings scheduled through the Canvas LTI?

Yes. For more information, see Scheduling a Zoom Meeting in Canvas.

How will Waiting Rooms affect participants joining the meeting by phone?

For meetings with Waiting Rooms, participants will dial in as they normally do. They will hear a prompt that they are in the Waiting Room and the host will have to admit them.

Additional Resources

Need help with something else? Contact Zoom support or your local or district IT help desk.


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