Alamo Colleges District

How to reset password

Updated on

So, you forgot your Zoom password. Not to worry, resetting it is easy as long as you have access to the original email used for setting up your account. This article will guide you through creating a new password so that you can get back up and running for your next web conference.

Whether you access Zoom via SSO or directly through the Zoom website, this guide will walk you through how to reset your password through both domains.

Alamo Colleges domain login

1. Launch

2. Select Sign In.

alamo zoom sso sign in

3. At the ACES sign in page, there will be an option to click Forgot Password. For detailed instructions on how to reset your ACES password, visit our guide here.

ACES sign in forgot password

Password reset through Zoom website

1. Simply open:

2. Select Forgot Password.

zoom forgot password

3. Enter in your email address, or the address you used to originally register.

zoom enter email address for forgotten password

4. An email will be sent to the address. Be sure to check your email and follow the instructions sent by Zoom.

zoom email reset password link

5. When you receive the Password Reset e-mail from Zoom, click the link to change your password.

zoom password reset link in email

6. Following the link, you will be prompted to enter your new password.

zoom type in new password
  • Enter your new password [1]
  • Note: Your password must meet the listed requirements.
  • Confirm your password [2]
  • Click Save [3]
reset password instructions zoom

You will receive a confirmation message that your password was successfully changed, and you can now proceed to Zoom.

Additional Resources

Still having trouble or need help with something else? Contact Zoom support or your local or district IT help desk.


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