Alamo Colleges DistrictWhat kind of user are you?Student CanvasRequesting a Change to Your Canvas Display Name

Requesting a Change to Your Canvas Display Name

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Canvas offers users a variety of ways to personalize their account profiles, including adding a profile picture, biography, and links to your personal website, blog, or portfolio. You can even edit the settings for your account which will allow you to select your personal pronoun to display next to your name in Canvas. Your profile information can be viewed by all users in your courses as long as your instructor has that feature enabled for the course.

The Alamo Colleges District permits students, faculty, and staff to list their preferred first name in Canvas. Please select your classification from the links below and follow the process for requesting a change to your Canvas display name.

Students
  1. If your preferred first name is not yet entered into Banner, you will first need to contact your home college's Admissions and Records office to have it listed on your student account. Select the appropriate link below to find up-to-date contact information for each of the five Alamo Colleges:

In your correspondence, please be sure to include your full legal name, your Banner ID number, and your preferred first name that you would like to be listed for your account. Allow 2-3 weeks for processing.

  1. Once your preferred first name has been updated in Banner, send an email to CanvasSupport@alamo.edu from your ACES student email and provide us the following information so we may update your Canvas display name:
    • Full legal name as it is currently listed in Banner
    • Banner ID
    • ACES user name
    • Preferred first name to be displayed in Canvas

Requests can take 1-2 business days to process. Changes are immediate, and we will notify you via email when it has gone into effect.

Once the Canvas display name has been updated, students should immediately contact their instructors to notify them of the recent change. In your message, please indicate that you would like to be addressed by your preferred first name; this will help your instructors make the connection in the course roster for Smart Start, Census, and early alert/grade reporting.

For students seeking to change their legal name or other biographical information on their permanent academic record, please consult your home college's Student Handbook for the respective process. Appropriate documentation will need to be filed with your home college's Enrollment Services/Admissions and Records Office.

Employees
  1. If your preferred first name is not yet entered into Banner, you will first need to contact your campus's Human Resources partner or Alamo Colleges District HR to have it listed on your employee account.

In your correspondence, please be sure to include your full legal name, your Banner ID number, and your preferred first name that you would like to be listed for your account. Allow 2-3 weeks for processing.

  1. Once your preferred first name has been updated in Banner, send an email to CanvasSupport@alamo.edu from your ACES email and provide us the following information so we may update your Canvas display name:
    • Full legal name as it is currently listed in Banner
    • Banner ID
    • ACES user name
    • Preferred first name to be displayed in Canvas

Requests can take 1-2 business days to process. Changes are immediate, and we will notify you via email when it has gone into effect.

For employees seeking to change their legal name or other biographical information on their employee record, please contact the HR Service Center at dst-hrcenter@alamo.edu or (210) 485-0799. Appropriate documentation will need to be filed with Human Resources.

Visit the Canvas Guides for additional information about Canvas profile settings, or contact CanvasSupport@alamo.edu for additional assistance.

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